
Blog


What’s TTS Doing for Contact Centers? (Why we Love Text-to-Speech!)
Jack Barton
September 10, 2020

What is an Inbound Call Center? (3 Skills the Best Ones Have!)
Jack Barton
September 3, 2020

5 Customer Satisfaction Metrics For Getting Inside Their Heads!
Jack Barton
August 27, 2020

Good Times for No-Code! babelforce Partners With Awaken Intelligence for Best-in-Class Automation
Jack Barton
August 26, 2020

What Is an Outbound Call Center? (And 3 Skills The Best Ones Have!)
Jack Barton
August 20, 2020

How to Build a CRM Strategy For The Contact Center
Jack Barton
August 13, 2020

No More Churn! Create Your Own Low-Cost Customer Retention Automation
Jack Barton
August 6, 2020

Automate Follow-ups from Tickets in Cloud Helpdesk Software (Here’s How!)
Jack Barton
July 30, 2020

What is Call Center CRM? (and How to Supercharge Yours…)
Jack Barton
July 23, 2020