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Outbound Services for Contact Centers – How to Challenge 5 Key Objections

January 13, 2022 No Comments

You know that your contact center would seriously benefit from outbound services. You’re well aware that providing proactive services can help you meet your customer’s

How Does Adopting Contact Center Self-Service Get You $7.91?

July 15, 2021 No Comments

Self-service support seems too good to be true. First, it saves you money (by helping customers to help themselves). Second, customers actually want to access

What is a Blended Contact Center?

January 26, 2021 No Comments

In a blended contact center, agents can take incoming calls and make outgoing calls as well. That’s different from an inbound contact center which focuses

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Outbound Services for Contact Centers – How to Challenge 5 Key Objections

How Does Adopting Contact Center Self-Service Get You $7.91?

What is a Blended Contact Center?

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