Tag: customer service

What is Net Promoter Score

What is Net Promoter Score?

Net Promoter Score (NPS) measures the proportion of people who say they would recommend a brand vs. passives and detractors. It’s a customer satisfaction and

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Debt collection calls with a dialer

Make Debt Recovery Simple

Now that we have seen that an integrated dialer can not only bring sales acceleration activity thanks to a higher quantity of outbound call, it

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