How to use the world’s #1 CRM for your specialized CX use case
With budgets getting tighter and operating costs getting higher, contact centers need to get the most out of every investment they make. This is especially
With budgets getting tighter and operating costs getting higher, contact centers need to get the most out of every investment they make. This is especially
2 to 3 billion people worldwide use WhatsApp, making it the most used messaging platform globally. This figure isn’t bumped up by inactive users –
An API is an application programming interface. It allows two software applications to communicate with each other. You can think of an API as a
Why do sales teams overlook their existing customers? Yes, of course, businesses need new customers to keep growing. But – that doesn’t stop you from
The babelforce team are absolutely *thrilled* to announce our new partnership with helphouse.io. Our powerful integration/automation capability and helphouse.io’s implementation expertise will come together to
Wouldn’t it be great if the senior decision makers in your team had the ability to design and build new customer services? They’d be able
In this post: What is lead enrichment? Why businesses use lead enrichment What kind of data should you use? Where can you find that data?