What is an Outbound Calling Strategy?
VoIP technology has made outbound calling more affordable than ever. It’s no longer a type of contact used only for high-value sales calls. But, this
VoIP technology has made outbound calling more affordable than ever. It’s no longer a type of contact used only for high-value sales calls. But, this
One of the most effective methods to convert leads is with a seamless outbound calling strategy in place. To do that, you need to start
Automated outbound calls don’t sound like the type of contact customers love. We’ve all had the experience of being disturbed by a phone call, only
In this post: What is an outbound call center? Key metrics for outbound call centers Three skills the best call centers have What is an
Fact: anyone who’s qualified to take a call is qualified to make a call. So why would a contact center recruit two different teams for
One of the most powerful tools in a contact center’s arsenal is the dialer. Not necessarily the dialer itself – that is just one component.
Sales acceleration is about making every part of the sales processes faster. The sales function of any company involves numerous complex interactions and systems. A sales
In this post: What is a dialer? A dialer is an automated system that places calls to customers, from an outbound call center or a