Evolution, not Revolution – Transforming Voice Reliant Contact Centres in a Digital World
Contact centers are often faced with myriad issues when it comes to adapting and adopting practices and solutions that can transform the way they operate.
Contact centers are often faced with myriad issues when it comes to adapting and adopting practices and solutions that can transform the way they operate.
We all know the term CSat (customer satisfaction), right? If you don’t use it (and you really should), you’ve probably heard about it before. However,
The babelforce team are absolutely *thrilled* to announce our new partnership with helphouse.io. Our powerful integration/automation capability and helphouse.io’s implementation expertise will come together to